Not much else to say, except the staff was very nice and helpful. My wife was looking all over for a 2013 Christmas ornament from Cabo and could not find one. The hotel artist took one from the giant tree in the lobby and told her she will have one the next morning, right before we were leaving. Sure enough, he had drawn the Arcos and ocean on a big round ornament and signed and dated it. It is beautiful, and the artist/staff delivered it free of charge.