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Frequently Asked Questions

Is the Resort all inclusive?

Our room rates include a European Plan with no meal options included. You can add as an additional enhancement a package called "All in one" that will include food and beverage options during your stay.

Is the beach at a walking distance?

Casa Dorada Los Cabos Resort & Spa is located on the best swimmable and certified blue flag Medano Beach, just a couple steps outside from the resort and you can enjoy our Maydan Beach Club. 

Is there self-service laundry on the property?

We do not have a self-service option, and can gladly offer hotel laundry and dry cleaning service. You will find in your room a detailed order list with available pricing and instructions to request the service.

Can you pay to use their beach facilities here for the day?

Yes, we can offer you a resort day pass with access to the pool and beach or a beach day pass. You can enjoy this access from 9:00 am to 6:00 pm. 

How much is a day pass?

The cost varies depending on the season.

What is the filter size/style used in the coffee makers in the rooms?

You can use a basket filter for 8 to 12 cups size for all our coffee makers. 

Is the beach at this resort swimmable?

Yes, Medano Beach is the best swimmable beach in Cabo you can enjoy.

Are dogs allowed on the property?

Yes, the resort is pet-friendly. Dogs are allowed for an extra charge of USD $100 per stay. Maximum 1 pet per room up to 40 lbs with access to specific areas only. 

Are there some rooms that are better views than others?

We have wonderful ocean views from all of our suites, the higher the floor the better view you can enjoy.

What is check-in/check-out time?

Check-in time is 3 p.m.; checkout is 12 p.m.

Is parking included?

Yes, we offer valet service for our guests upon arrival.

Is internet included?

Complimentary Wi-Fi is available in-room and throughout all public areas of the resort.

Do you offer transportation from the airport?

We can help you make arrangements for your transfers to and from the airport. Prices will be subject to the number of guests traveling together.

How far is downtown Cabo San Lucas from the resort?

We are at a five-minute walking distance from the marina and downtown of Cabo.

What is the pool hours?

From 8:00 am to 10:00 pm

Can you smoke on property?

We allow smoking in open public areas only.

Does the resort offer babysitting service?

Yes, the resort is a family resort and we do offer babysitting services upon request for all ages.

Is there a fitness center?

Yes, you can access the fitness center from 7 am. to 7 pm.

Is there a Spa?

Yes, let us pamper you at our Saltwater Spa with professional hands that will help you to recover yourself. You can enjoy facials, body treatments, massage therapies, or salon services.

Can you pay in US dollars at the resort?

The resort is cashless therefore for your convenience, we accept visa, master card, and American express in our bars and restaurants. Or if you prefer, charge to your room.

Do you have taxis available?

24-hour taxi service is available upon your request.

Can I bring my own snacks and drinks to the pool?

For your own safety guests are not allowed to take any type of drinks, snacks, or containers to the pool or beach area.